(no subject)
It gets drilled into us constantly: Express is the heart of the new Kinko's system. Express personnel should be doing ALL the cashiering. Express personnel should be helping the customer at every step of the way. Express personnel should be greeting customers at the door and making sure they get what they need so that NO ONE gets to the front counter unless they actually need to place an order with the Production crew. Express personnel are responsible for keeping the store spotless and everything well-stocked.
However, in our branch, "Express personnel" consists of ME.
That's IT.
I, personally, am expected to greet everyone at the door, check everyone out, help everyone on all the machines, clean everything, fill all the trays, prevent any customer from ever reaching the front counter without an authorized reason, AND do the busywork they hand me (which, today, was stapling "sign-off" sheets to the front of the order forms). All by myself.
It is far too much work for one person and it's making me so stressed out that I can't even stand. And then, today, Jeremy was being a dick, and it made me like to cry.
But they won't hire anyone else to help me, because it would raise our payroll too much and we'd have trouble making budget. And they won't send anybody out from behind the counter to help me, because they're all bitches.
GRAH THE STRESS
However, in our branch, "Express personnel" consists of ME.
That's IT.
I, personally, am expected to greet everyone at the door, check everyone out, help everyone on all the machines, clean everything, fill all the trays, prevent any customer from ever reaching the front counter without an authorized reason, AND do the busywork they hand me (which, today, was stapling "sign-off" sheets to the front of the order forms). All by myself.
It is far too much work for one person and it's making me so stressed out that I can't even stand. And then, today, Jeremy was being a dick, and it made me like to cry.
But they won't hire anyone else to help me, because it would raise our payroll too much and we'd have trouble making budget. And they won't send anybody out from behind the counter to help me, because they're all bitches.
GRAH THE STRESS