FedEx

Jul. 13th, 2004 12:57 am
titusnowl: (copy machine girl)
[personal profile] titusnowl
On Friday, we shipped Justin's Speed Graphic, its flash, some film, several lens filters, a few boxes of flashbulbs, and assorted other photography equipment up to Mom's house so we wouldn't have to lug it on the plane. We chose FedEx, because as a Kinko's employee I get 75% off FedEx shipping. We chose "Express Saver," which is a 3-business-day shipping option and was supposed to get there Wednesday. It cost us $30 to ship two boxes of 10 and 15 pounds respectively.

Today around noon I got a phone call from the FedEx delivery guy, who was standing in my mother's driveway with my boxes in his truck. "There's nobody home," he said. "Do you want I should leave 'em here or take 'em back to the depot and wait for a signature? If I leave 'em here I can go put 'em in their screenhouse in the backyahd, so you can't see 'em from the road and they're good if it rains." I had him leave 'em in the screenhouse in the backyahd.

I was surprised by a) it getting there the very next business day and b) him calling me to ask what to do with the package. I was under the impression they'd only do what was specified on the order form, which was to request a signature ("signature required" is the default and I didn't bother to opt out of it). I am very pleased with FedEx.

Plus nothing was broken, not even the 30-year-old flashbulbs! WAAAY better than the USPS track record with my shipments - I've never yet had a box go from NY to here or from here to NY without SOMETHING in it getting broken.

Date: 2004-07-13 04:01 am (UTC)
From: [identity profile] bizarra.livejournal.com
Wow.. at least they didn't leave it in the hot sun and have the front door sign for it like they did mine. *rolls eyes* So glad my Palm computer lay out on the porch in an obvious box in the sun all day. Glad you had a good experience with fed Ex.. I personally will never use them again.

Who knew my front door could sign for packages. *sigh*

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